Essential
$100/month
Keep a delivered site or system current and healthy.
- Website updates
- Software updates
- Minor changes
- Monthly check-in
Response within 2 business days
Ongoing support
Your Technology Partner
Technology doesn't stop changing after launch. Forgeonix offers ongoing support to keep your systems reliable — with clear boundaries, not vague promises.
Support plans
Business Partner
$300/month
Ongoing improvement and monitoring for a system you rely on daily.
- Priority support
- System monitoring
- Backup checks
- Workflow improvements
- Technology guidance
Priority response within 1 business day
Dedicated Support
Custom pricing
Broader technology support across devices, users, and networks.
- User support
- Device management
- Security guidance
- Network support
Response terms agreed per engagement
What's covered — and what isn't
Clear boundaries keep support fair for everyone. Here's the difference between what a monthly plan includes and what counts as project work.
Included in monthly support
- Maintenance — updates, security patches, backups, uptime checks
- Troubleshooting — fixing things that broke in existing, delivered work
- Minor changes — small copy, content, and configuration tweaks
- Guidance — questions, planning, and technology advice
Billed as project work
- New features or pages
- New integrations or automations
- New systems or major redesigns
- Data migrations and one-off build work
Monthly plans cover maintenance, small changes, and guidance within reasonable use — not unlimited development. Larger changes are scoped and quoted as project work, and support hours don't roll over month to month.